Privacy Policy
Privacy Policy
Urban Assets Recovery Services LLC
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Urban Assets Recovery Services LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
This privacy notice describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website: https://urbanassetsrecovery.net/
Use any website of ours that links to this privacy policy
Engage with us in other related ways, including inquiries, marketing communications, or events
If you have any questions or concerns about this policy, you may contact us at:
[email protected]
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice.
Do we process sensitive personal information?
No. We do not process sensitive personal information.
Do we receive information from third parties?
No. We do not receive personal information from third parties.
How do we process your information?
We process your information to:
Provide and improve our services
Communicate with you
Ensure security and fraud prevention
Maintain records of communication preferences
Comply with applicable laws
We only process your information when we have a valid legal reason to do so.
Do we share your information?
We do not share or disclose your personal information except in limited circumstances such as:
Legal obligations
Business transfers such as mergers or acquisitions
Service providers assisting us with operations
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors for support services such as customer service may occur. All other use cases exclude text messaging opt-in data and consent, which will never be shared with third parties.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Contact us through our website
Request information about surplus fund recovery services
Communicate with us by phone, SMS, or email
Personal Information may include
Name
Email address
Phone number
Mailing address
Communication consent records
Opt-in timestamps for SMS or email communications
Non-Personal Information
We may also collect:
IP address
Browser type
Device information
Website usage patterns
Cookies and tracking technologies
Communication Records
We may maintain records of:
Service inquiries
Support requests
Appointment details
Communication history
2. How We Use Your Information
We use your information to:
Provide and manage our asset recovery services
Respond to inquiries and requests
Process agreements and transactions
Communicate service updates
Maintain records of consent and communication preferences
Improve website functionality and user experience
Prevent fraud and enhance security
Comply with applicable legal obligations
3. SMS Messaging & Compliance
Text Message Platform Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services including:
Customer support
Important updates
Service related notifications
Opt-In Consent
You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.
Opt-Out Instructions
You may cancel SMS notifications at any time by replying STOP.
After sending STOP:
You will receive a final confirmation message
No additional messages will be sent unless you re-subscribe
Opt-out requests are processed within 24 hours.
Message Frequency
Message frequency varies depending on your interaction with our services.
Help & Support
Reply HELP for assistance or contact us at:
Carrier Notice
Standard message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.
Supported carriers include major U.S. providers such as:
AT&T
Verizon
T-Mobile
Sprint
Regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors for support services such as customer service is permitted.
All other use cases exclude text messaging opt-in data and consent.
This information will never be shared with third parties.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect information about your interaction with our website.
Cookies may help us:
Improve website performance
Analyze website usage
Provide better user experience
You may adjust your browser settings to disable cookies.
5. How Long We Keep Your Information
We retain personal information only as long as necessary to:
Provide our services
Maintain records of consent
Comply with legal obligations
When information is no longer required, it will be securely deleted or anonymized.
6. How We Protect Your Information
We implement appropriate technical and organizational security measures designed to protect personal information.
However, no system can guarantee 100% security of electronic transmissions.
Users should access our services within secure environments.
7. Your Privacy Rights
Depending on your location, you may have rights including:
Access to your personal data
Correction of inaccurate data
Request deletion of your personal data
Restrict processing of your data
Withdraw consent for communications
You may exercise these rights by contacting us.
Opting Out of Marketing Communications
You may unsubscribe at any time by:
Clicking the unsubscribe link in email messages
Replying STOP to SMS messages
Contacting us directly
8. Do Not Track Signals
Some web browsers include Do-Not-Track (DNT) features.
Currently there is no universal standard for responding to these signals.
If a standard is adopted, we will update this privacy policy accordingly.
9. Privacy Rights for United States Residents
Residents of certain states including California, Colorado, and Virginia may have additional rights under state privacy laws.
These rights may include:
Requesting access to personal information
Requesting deletion of personal information
Requesting correction of inaccurate data
Opting out of certain data processing activities
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
Urban Assets Recovery Services LLC
Website:
https://urbanassetsrecovery.net/
Email:
[email protected]
Phone:
+1 469-254-0159